1. Agreement to Terms
By accessing or using Link-A-Pro ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
Link-A-Pro is a platform that connects homeowners and property managers ("Users") with local service professionals ("Professionals") for various home services including but not limited to plumbing, electrical work, cleaning, and repairs.
Link-A-Pro acts solely as an intermediary platform and is not a party to any agreements between Users and Professionals.
3. User Accounts
To use certain features of the Service, you must:
- Be at least 18 years of age
- Register for an account with accurate information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Professional Accounts
Professionals using our platform agree to:
- Provide accurate business and personal information
- Maintain all required licenses, permits, and insurance
- Complete our verification process
- Provide services professionally and in good faith
- Comply with all applicable laws and regulations
- Honor quoted prices and agreed-upon terms
5. Subscription Plans
Professionals may subscribe to various service tiers (Starter, Pro, Elite) with different features and pricing. Subscription terms:
- Subscriptions are billed monthly unless otherwise specified
- You may cancel at any time; cancellation takes effect at the end of the billing period
- Refunds are provided in accordance with our refund policy
- We reserve the right to modify pricing with 30 days notice
6. Payments
All payments are processed through our secure payment system. By making a payment, you:
- Authorize us to charge your selected payment method
- Agree that all payment information provided is accurate
- Acknowledge that fees are non-refundable except as stated in our refund policy
7. Prohibited Activities
You agree not to:
- Use the Service for any unlawful purpose
- Harass, abuse, or harm another person
- Provide false or misleading information
- Circumvent the platform to avoid fees
- Interfere with the proper functioning of the Service
- Attempt to gain unauthorized access to any portion of the Service
- Use automated means to access the Service without permission
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:
- The quality of services provided by Professionals
- The accuracy of information provided by users
- That the Service will be uninterrupted or error-free
- Any specific results from using the Service
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINK-A-PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
10. Indemnification
You agree to indemnify and hold harmless Link-A-Pro and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Link-A-Pro operates, without regard to conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
- Email: legal@linkapro.com
- Support: support@linkapro.com
- Website: Link-A-Pro Support